1. Types of Information We Collect
The type of data Helix ORM collects depends on how you interact with our platform and services.
Personal Information
- Name and Email Address
- Company Name and Title
- Telephone and Billing Info
Business Information
- Brand Name and Website URL
- Social Media & Review Profiles
- Competitor Information
2. How We Use Your Data
Helix ORM uses collected data to provide online reputation management and specialized dashboards.
- To monitor brand mentions and AI visibility
- To process payments and manage subscriptions
- To prevent fraud, abuse, or unauthorized access
- To communicate and respond to your inquiries
3. Monitoring AI Visibility
Helix ORM monitors brand visibility across search engines, AI-generated searches, and community platforms using publicly available sources only. No private or restricted data is accessed during this analysis.
4. Information Sharing
We do not share your personal information with third parties for marketing or sales purposes. Information is only shared with trusted service providers (like web hosting or payment processors) to support our operations.
5. Your Privacy Rights
Depending on your location, you may have specific rights regarding your personal data:
- Right to access your data
- Right to request corrections
- Right to request data deletion
- Right to withdraw consent
Contact Our Privacy Team
Questions about how we handle your info? Reach out to us directly.
Email: info@helixorm.com