Agreement of Service

Terms & Conditions

Please read these terms carefully before accessing or using any service operated by Helix ORM.

Welcome to Helix ORM. Accessing or using any service operated by Helix ORM (“Company,” “we,” “our,” or “us”) constitutes acceptance of these Terms and Conditions of Service (“Terms”).

Service Overview

We provide online reputation management (ORM), AI visibility detection, brand monitoring, and digital improvement strategies through ethical and data-driven methods.

01 Usage Requirements

  • You must be 18 years or older.
  • All submitted info must be true.
  • No illegal or fraudulent use.
  • No interference with our systems.

02 Scope of Services

  • AI Search Visibility Tracking.
  • Brand Mention Strategies.
  • Analytics & Citation Mapping.
  • Reputation Risk Monitoring.

03 Limitations of Service

While we work to improve your brand, Helix ORM does not control third-party platforms (Google, AI Models, Forums). Therefore:

No Content Removal Guarantee: We cannot force third-party sites to delete content.
No Fixed Rankings: We cannot guarantee specific positions in AI or Search systems.

04 Payment & Refunds

Billing Policy

Services are subscription-based or milestone-based. Billing is done in advance. Failure to pay on time may result in service suspension.

Refund Policy

Payments for completed work are non-refundable. Subscription cancellations apply to the next billing cycle.

Intellectual Property

All reporting tools, dashboards, and materials created by Helix ORM remain our intellectual property. Clients are granted rights to use the data and reports provided for their specific business needs.

Have Questions?

If you have any questions regarding these terms, contact us.

Email: info@helixorm.com